Shipping policy

Shipping Policy

Order Processing
All orders are fulfilled and dispatched within 1-2 business days following successful payment confirmation. Orders submitted during weekends or on public holidays will be picked up for processing on the next working business day.

Shipping Times
Once your order leaves our facility, delivery is typically expected within 5-9 business days. Please keep in mind that these are estimated windows and actual delivery times may vary depending on customs clearance, carrier operations, or unforeseen external circumstances.

Shipping Carriers
Celdren works exclusively with established and reliable international shipping carriers to guarantee that your order is handled with care and delivered efficiently. The carrier assigned to your order may vary based on your geographic location.

Tracking
A shipping confirmation email containing your tracking number will be sent to you as soon as your order is dispatched. You may use this number at any time to check the live status of your delivery.

International Shipping
Celdren proudly ships to customers around the globe. Please be aware that orders shipped internationally may be subject to customs duties, import taxes, or other local fees upon arrival in the destination country. These charges are entirely the responsibility of the customer. Celdren is not liable for any delivery delays caused by customs inspections or processing.

Lost or Damaged Shipments
If your parcel arrives in a damaged state or has not been delivered within the estimated timeframe, please contact our support team at contact@celdren.shop. We will promptly look into the matter and work toward a resolution.

Contact
Email: contact@celdren.shop | Website: celdren.shop